 |
 Search/SiteMap | |
 Maps/Directions | |
 Contact Us |
|
|
|
|||||
| ||||||
 | NSCC Home > Video Help |
 |
|
GETTING STARTED WITH ONLINE VIDEO
What is the difference between Real Player, Windows Media and Quicktime? Real Player, Windows Media Player and QuickTime Player are all different programs that will play video over the Internet. All formats require a free 'plug-in' that must be installed before you can view videos. Many computers come with versions of some or all of these players. Once you download a plug-in, it permanently enhances the functionality of your web browser. If you are unsure if you have any of these installed, try clicking on one the links, and wait to see if it works. If it works, a player will appear, and the video will start to play. If nothing happens on the first link you try, then try another link. It won't hurt to try. What is the difference between the 'standard' and 'high speed' links? All links provide the same video. The 'standard' link will provide a smaller file which will load quickly on standard, dial-up connections. The picture size may be smaller and more compressed to allow the video to play on a standard connection. The video on the high speed may have larger, higher quality images which may be too large for use on a dial-up connection, but will work on higher-speed broadband or on-campus connections. Where can I get one of these players? There are free versions of each player that you can download:
I clicked the link, but nothing happens. There could be one of two problems:
I get sound and no picture -or- The picture is really bad quality. You may be receiving the video at too low a bandwidth. This means that there may not be enough bandwidth to transfer all of the video smoothly. This can happend on dial-up connections that are 56k or lower, or broadband connections that are experiencing congestion. If you have a dial-up modem, the video may simply be too big for your connection. If you are trying to use the video during a busy period of the day, you can try at another time when demand may be lighter and the picture may improve. You can also get the same information by following the video transcript link on the page. I received a message to download a file, but I want to play the video not download it. On some computers, clicking on the link produces a message asking if you want to download the file. This is usually because either (1) you do not have the right player or (2) the player isn't set up to play automatically. If it is the second reason, you can easily set up the player to play. First note whether you clicked on a link under Real Player, Windows Media or QuickTime. It is OK to download that file; we recommend that you download it to your desktop. Once it is downloaded, click it to get the file to run. You should get a message asking what software you want to use to 'associate' with the file and it will give you a list of choices or the option to find the program on your harddrive. At that point, you can look through your system to find the icon for Real Player, Windows Media or Quicktime. Make sure you pick the player that matches which link you clicked on. If you don't find the player on your harddrive, then you can simply cancel the process and try another link (almost everyone has one player on their computer. You can just try again), or you can go download that player. I received a message that I need to upgrade/update my player. All online videos are delivered based on certain compression standards (codecs). Even if you have the correct player type, you may have an older version that has different, older compression standards. When you try to view a video and your player doesn't have the correct standards, your player will warn you to upgrade and will usually provide a link to do so. If you do upgrade the player version, you should be able to view the video. I can't see the captions for the videos. In many of the players, captions must be turned on in order to view them. You may need to stop and replay the video from the beginning to get the captions to appear. To turn on the captions in your player:  Captions in Real Player:The exact wording for the last step will vary by player versions, but it will roughly look like this:
 Captions in Windows Media Player:The exact instructions will vary by player version. You want to look for a menu items labeled either 'Captions' or 'Captions and Subtitles.' Look here:
 Captions in QuickTime:Quicktime has captions available by default. If you cannot see the captions, you may need to turn them on by hand. The exact wording may vary by player versions, but it will roughly look like this:
If you cannot find the answer to your question, you can contact the Webmaster using the e-mail provided on the Contact Us page. |
 © 2003-2008 North Seattle Community College | Disclaimer | About This Site
|